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Configure Thunderbird Email client to work with Exchange Server

For those who use Thunderbird email client, Thanks to Zendesk’s ExQuilla Add-on it is now possible to connect your thunderbird client to a Mailbox located on an Exchange Server 2007 or higher. so in this article i am going to show you how to setup the add-on and walk you through configuring the Email profile step by step. Continue reading


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Installing Microsoft System Center Service Manager 2012. Step by Step guide- Part 6 “Upgrading to R2”

It’s time to upgrade our Service Manager 2012 SP1 isntallation to R2, in our last article i have introduced the steps to upgrade your Service Manager installation to SP1 along with the pre-installation steps you need to avoid a failed upgrade. Continue reading


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Installing Microsoft System Center Service Manager 2012. Step by Step guide- Part 5 “Upgrading to SP1”

In the previous part of this series we have finished installing different parts of the System Center Service Manager 2012, including SQL Server, Management Server , Data Warehouse Server and the Self-Services Portal server. Continue reading


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Installing Microsoft System Center Service Manager 2012. Step by Step guide- Part 4 “installation”

Today we start with deploying and configuring the Self-Service portal “A web-based interface into Service Manager“. The Self-Service Portal in System Center 2012 – Service Manager is a SharePoint website that is accompanied by a set of Microsoft Silverlight applications. Continue reading